International Shipping Update
We have recently added the ability to calculate real time International shipping.
Currently international shipping is supported for:
Note there are certain size restriction
PegandRail only charges the actual shipping charges that UPS charges us. The actual shipping charges are based on the weight, size of the product and your zip code.
Products are shipped in 1 to 5 business days if you need your order expedited or by a certain date, please let us know and we will put a rush on it for you. You may also choose a custom length to fit your needs. Just call or email us with any special requests.
Some countries charge a duty or import tax, these fees or taxes are not included in the shipping costs and are the responsibility of the customer. The prices provided on international shipping are based on United States Postal Service. These prices are only an estimate as each country has different pricing and guidelines regarding package sizes and weights and these prices change often. If the shipping charges for your international order are above the estimated price, we will contact you with the actual shipping price for your approval.
We check our emails regularly even in off hours so if you have a question send us an email and we will get back to you in most cases within a few hours.
Full refund will be given less shipping and handling charges, on items returned to us within 30 days from the date of purchase. The exception to this is altered or damaged items and custom orders.
Purchaser will be responsible for return shipping and any applicable handling charges.An order confirmation will be automatically forwarded to the email address you provided.
NOTE: Your satisfaction is very important to us! We have provided dimensions, specifications and photos on all items to better help you with your purchasing decision.,br> Your purchase of any of our products on the web constitutes acceptance with this policy.
Again be sure you fully inspect the shipment when it arrives, notify the driver of any damage or missing pieces and mark the invoice or inspection form accordingly. Be sure to have the driver sign this form along with your signature.
Contact Peg and Rail and send a copy showing damages.
When Will My Order Ship?
Products are typically shipped in 2-3 business days if you need your order expedited or by a certain date, please let us know and we will put a rush on it for you. You may also choose a custom length to fit your needs. Just call or email us with any special requestsThank You
248 842 3957